Frequently Asked Questions

Quickly find out if we've already addressed your query
What TopFollowers all about?

TopFollowers is here to supercharge your social media game! We offer services to boost your followers, likes, views, and subscribers on platforms like Instagram, Twitter, TikTok, Facebook, and YouTube.

Why do I need to make my Instagram account public for your service?

Making your Instagram account public is essential because it allows us to deliver our services smoothly and efficiently. When your account is public, people can see it and provide the followers, likes, views, or other services you've ordered without any restrictions.

Do I have to keep my account public permanently to maintain the services I've purchased?

No, you don't have to keep your account public permanently. Once we've delivered the services you've purchased, you can switch your account back to private if that's your preference. Our services are not dependent on your account's privacy settings after delivery.

Can I receive services if my account is set to "Business" or "Creator" mode?

Yes, you can still receive our services if your Instagram account is set to "Business" or "Creator" mode. The key requirement is that your account needs to be public during the service delivery process. 

Is it safe to buy followers, likes, views, and subscribers?

Your safety and privacy are our top priorities. We follow the rules of each platform to keep you safe. Just remember to keep it balanced and avoid going overboard.

What if I have issues with my order?

We provide 24/7 live customer support. You can contact us anytime via our embedded chat system, WhatsApp, and email address. Our staff is always ready to help you.

Are the followers, likes, views, and subscribers permanent?

The services that you buy will be permanent, and there won't be any decrease. Otherwise, we guarantee you that we will refill your losses 

How do I track the progress of my order?

You can track the progress of your order by clicking TRACK ORDER BUTTON, We provide real-time updates on the status of your order, including when it's completed.

What payment methods do you accept?

We accept a variety of payment methods, including PayPal, credit cards, debit cards,cryptocurrency and secure online payment platforms. You can choose the option that suits you best during the checkout process.

Are there any restrictions on who can use your services?

Our services are available to individuals, businesses, influencers, and anyone looking to boost their social media presence.

Do you require my social media account password?

No, we do not require your account password to provide our services. All we need is your username or a link to your social media profile.

Do you offer a refund policy?

We guarantee a refund for your order if we can't deliver it within the estimated delivery time (if it is more than five-seven days).

Is my personal information safe when making a purchase on your website?

We take data privacy seriously and use secure encryption methods to protect your personal information. Your data will not be shared with third parties or misused in any way.

What is the typical delivery time for your services?

You mentioned a maximum delivery time of 7 days. What does that mean?

While our services are known for their quick results, we set a maximum delivery time of 7 days as a precautionary measure. In rare instances, factors like platform updates or high demand may cause slight delays. However, such delays are uncommon, and we always strive to deliver as fast as possible.

Can I expect all orders to be completed within 7 days?

No, the 7-day maximum delivery time is an upper limit. Most orders are fulfilled much faster. The majority of our services work instantly or within a few hours, depending on the platform and the specific service you've ordered.